The experience you have of our services is important to us and we would be grateful if you
could complete this survey so that we can understand this better. Please help us by giving
your honest opinion. Some of the questions have ‘not applicable‘. Please tick this if the
question is not relevant to your experience.
We do not need to know your personal details but have asked some general questions at
the end about who you are. This is so that we can make sure we are asking all groups of
people about their experience.
Any responses will be kept confidential and only anonymous survey results will shared or
disclosed. Your privacy matters to us. For more information on how we process your data, please see our privacy notice.
If you would like to discuss this survey or ask any questions please contact the People Experience Team on 0300 123 9207 or email [email protected]
We are also currently consulting on proposed changes to how eligibility for patient transport is assessed. If you would like to find out more about the proposals and share your views, please read this public information and consider completing our consultation feedback survey. Your feedback will help us understand how the proposed changes may affect people who use our services.