Please complete this survey if you have an experience of calling 111 for health advice or information. This could have been for yourself or for a friend or family member. Your feedback is important to us and will help us to learn and improve.
You can use this survey to tell us about your telephone call to 111, how we responded and about any call backs you may have received from our Clinical Advisors.
We do not need to know your personal details and advise you not to provide personal details that could identify you, but have asked some general questions at the end about who you are. This is so that we can make sure we are asking all groups of people about their experience. Any responses will be kept confidential and only anonymous survey results will be shared or disclosed. Please see our privacy notice for more information.
If you would like to discuss this survey or ask any questions about it please contact the Patient Experience & Community Involvement team on 0300 123 9207 or email [email protected]