Welsh Ambulance Services NHS Trust

Welsh Ambulance Service Patient Experience Survey

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Please complete this survey if you have an experience of calling 999 in an emergency situation. This could have been for yourself or for a friend or family member. Your feedback is important to us and will help us to learn and improve. 

You can use this survey to tell us about your telephone call to 999, how we responded and about any call backs you may have received from our Clinical Advisors. 

We do not need to know your personal details and advise you not to provide personal details that could identify you, but have asked some general questions at the end about who you are. This is so that we can make sure we are asking all groups of people about their experience. Any responses will be kept confidential and only anonymous survey results will shared or disclosed. Please see the privacy notice for more information.

 

If you would like to discuss this survey or ask any questions about it please contact the Patient Experience & Community Involvement team on 0300 123 9207 or email [email protected] 

This Survey consists of 34 Question(s)



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