Consent to complain on behalf of someone else
For the purposes of proceeding with this complaint, if you are complaining on someone else's behalf then we will need to obtain consent from the person impacted by your complaint or evidence to act upon someone else’s behalf.
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Complaints Not for Public Health Wales
Public Health Wales is not responsible for all NHS care and treatment across Wales.
Contact details for all NHS Wales health boards and organisations are available on the following page:
Click here to access other NHS Wales health boards and organisations.
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Public Health Wales Complaints
Public Health Wales aims to provide the very best care and services. We recognise the importance of welcoming feedback from the people and communities that we serve to enable us to learn from people’s experiences, good or bad. On occasion when things might not go as expected, we need to look at what went wrong and what we can do to make this better.
If you are not satisfied with a service provided by Public Health Wales, you can raise your complaint by completing this form. By telling us about your complaint, we can listen to you, act, investigate, report and learn from your experiences to improve our services where they need to be better.
You can find out more information about what Public Health Wales does with the information we collect in our privacy notices at:
Public Health Wales Privacy Notice