People's Experience Survey (PES)

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As part of our commitment to continually improving our services, we would value your feedback so that we can work towards meeting your needs and expectations. 

Public Health Wales would like to hear your views on your recent contact and experience with the Public Health Screening service. The survey should only take a few minutes to complete, and we would be grateful for your support. Your feedback will help us to identify good practices and areas for improvement, both of which we will share with our staff.    

All Information you provide will be anonymised before sharing, and we will not be asking for your name or any personal information in the comment boxes. The Information you provide will not negatively impact the care you receive. 

We will not be responding directly to any comments or complaints left in the feedback form comments boxes. If you would like to raise a complaint, a concern or leave a compliment, you can do so by visiting our Your feedback pages on our website.  

If you would like support in completing the survey or an alternative accessible version, contact us at [email protected]

Towards the end of the questionnaire, we do include a few questions about yourself, which will help us better understand the experiences of people with different backgrounds. 

All completed questionnaires and associated data will be held in line with current Public Health Wales guidance. Further information on how Public Health Wales processes your data can be found here: Privacy Notice  

We are committed to maintaining a safe and respectful working environment for all staff. Discriminatory feedback, whether racist, sexist, homophobic, ableist, or otherwise abusive, will not be tolerated. We take a zero-tolerance approach to such behavior, in line with the NHS Wales Respect and Resolution Policy and the NHS Wales Violence and Aggression Procedure. 



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